Customer Success

Our mission is to ensure a safe future through reliable data by providing an annotation platform for teams building autonomous systems. We need help making those teams succeed!
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A safe future requires reliable data for autonomous systems. Successful annotation is about much more than tooling and manual labour. Our customers trust Annotell to guide them, and we are looking to expand our Customer Success team to accelerate that exciting journey!

About Annotell

Annotell provides an annotation management platform for creating safe autonomous systems. Our goal is to create value for our clients, and we are happy to have gained the trust of several major automotive OEMs and Tier1s, e.g. Zenuity and Smart Eye.

The role

The Customer Success team is our customers' best friend. We make them happy and gain their trust by making sure Annotell make good on its promises and deliver with quality and on time. But, like true friends, we also dare to tell the inconvenient truth and challenge their ideas. Our goal is not their happiness, but their success. That means we must understand their true goals and guide them in the right direction. In the long run, no one is happy from a good delivery of the wrong solution.

Being part of our Customer Success team means you will interact closely with both the sales and the product teams. You will also interact tightly with our customers and their machine learning teams. You will run our Guideline Agreement Process, analyse annotation statistics, lead projects, and be an evangelist for consistency in annotation projects. We are a growing company with a growing Customer Success team, so there will be many opportunities to shape your role, but also set ambitious goals and work in a high pace.

Who you are

You have the right mindset and passion – that is what we value the most. Experience is second place. We believe you have

  • A passion for learning
  • Genuine curiosity
  • An understanding of the fundamentals of machine learning
  • Experience from the automotive industry, preferably within ADAS
  • A structured way of working with some project leadership experience
  • Excellent communication skills
  • Pride in your deliveries and the courage to coach your customers


We are operating on a global market and are looking for talents around the world. At this point, we are primarily interested in talents to the team in:

  • Gothenburg, Sweden (headquarter)

Or, know someone who would be a perfect fit? Let them know!

Some of your colleagues

Gothenburg, Sweden

Lindholmspiren 2
417 56 Göteborg Directions

Working at Annotell

Finding the right person is everything!

Annotell is on a mission to become the most desired partner within machine-learning data for autonomous vehicles.

Since we still live and breathe start-up, we want team members to have a broad set of skills and a willingness to constantly extend your knowledge and explore uncharted territory. We won’t provide you with a well-defined job description - we need you to take part in defining your role and responsibilities.

We are in it to win, and have fun while doing it! At Annotell you get to develop and improve your own role, always learn and do new things, collaborate with a great team of ambitious and humble people. We are all part of growing a business and creating what Annotell will be tomorrow. Our office is located at Lindholmen, just by the beautiful waterfront and Lindholmen Science Park.

Seems like the perfect fit but you don’t know all that much about machine learning or annotation? Don’t worry, we’ll get you up to speed! What we’re looking for is someone with the right mind- and skillset. You don’t have to be an expert in the field to do a great job, although, chances are you’ll end up one…

Already working at Annotell?

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